Shipping Information

Welcome to Voyege's Shipping Information Page

At Voyege, we're dedicated to ensuring your fashion essentials reach you swiftly and securely. Here's everything you need to know about our shipping process and policies.

1. Order Processing

  • Order Confirmation: After placing your order, you'll receive a confirmation email. This means we've received your order and are in the process of getting it ready.
  • Processing Time: We strive for efficiency. Orders are processed in between 2-5 business days. Our team ensures your Voyege products are thoroughly checked, securely packed, and handed over to our trusted shipping partner.

    2. Shipping and Delivery

    • Shipping Options: Choose between standard and expedited shipping based on your needs and location. In many cases, we take care of the shipping cost for you.

    • Delivery Timeline: Delivery times vary based on location and chosen shipping method. Generally, standard shipping takes 4-9 business days after processing. Expedited options are available for quicker delivery.

    3. Order Tracking

    • Once dispatched, you'll receive a shipping confirmation email with a tracking number. Use this to stay updated on your order's journey to you.

    4. International Orders

    • For orders outside of our usual shipping zones, be aware of potential customs duties and taxes. These additional charges are the customer's responsibility and are not included in our shipping fees.

    5. Address Changes

    • Need to modify your shipping address? Reach out to us as soon as possible at contact@voyege.com before your order ships, and we’ll make the necessary updates.

    6. Handling Missed Deliveries

    • If you miss a delivery, please contact the delivery service directly. Should you need further assistance, we’re here to help.

    7. Returns and Exchanges

    • Visit our Returns Policy page for all details regarding returns and exchanges.

    8. Customer Support

    • Have questions or need assistance with your shipping? Our customer service team is ready to help at contact@voyege.com

    Thank you for entrusting your fashion needs to Voyege. We're thrilled to accompany you on this journey. Welcome to the family!